If you can’t find a GMDN Term that is appropriate for your product, you can request assistance from the GMDN Agency. We have a free online enquiry service that will review your product and the relevant existing GMDN Terms. The GMDN Agency will review your request and determine if a new GMDN Term is required or an existing GMDN Term may need to be modified or an existing GMDN Term may be suitable. When sending an enquiry, please include as much information about the product as possible. The enquiry process is complex and can take several weeks to complete, so please give us plenty of time to consider your enquiry. But please let us know if your need is urgent. You can raise an enquiry at this link.