If you can’t find a GMDN Term that is appropriate for your product, you can request assistance from the GMDN Agency. We have an online Enquiry service that will review your product and the relevant existing GMDN Terms. Separate Enquiries must be submitted for products unrelated to each other. Regulators, Healthcare Providers and Paid Manufacturer members receive unlimited free priority Enquiries. Consultancy or Commercial Organisation members receive 2 Free Enquiry Service Credits, any subsequent Enquiries are charged at £100 per submission. Basic members are charged £100 per Enquiry submission.
The GMDN Agency will review your request and determine if a new GMDN Term is required or an existing GMDN Term may need to be modified or an existing GMDN Term may be suitable. When sending an Enquiry, please include as much information about the product as possible. The Enquiry process is complex and can take several weeks to complete, so please give us plenty of time to consider your Enquiry. But please let us know if your need is urgent. You can raise an Enquiry at this link.